Thank you for shopping with USA MCLAREN LLC. We value your satisfaction and strive to provide high-quality jewelry and excellent service.
Return & Refund Conditions
- Returns are accepted within 14 days of delivery.
- Items must be unused, in original packaging, and with all tags attached.
- Custom or engraved items are non-refundable unless damaged or defective.
- Shipping fees are non-refundable.
How to Request a Return
To initiate a return, please contact us at customerservice@usa-mclaren-llc.com with your order number and reason for return. We will provide return instructions and a return authorization code.
Refund Processing
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within 5–10 business days.
Late or Missing Refunds
If you haven’t received a refund within the stated time, please:
- First check your bank account again.
- Then contact your credit card company.
- If you still need help, contact us at .
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, send us an email at .